Privacy Policy

1. Who This Policy Covers

This Policy applies to:

• Studio owners, photographers, and teams using Picxly to manage and organize photo workflows.
• Clients and users who upload, access, or interact with photos, galleries, or shared content via Picxly.
• Visitors who browse our website, join our waitlist, or contact us.

2. Information We Collect

3. How We Use Information

We use collected information to:

• Provide and operate Picxly, including photo storage, culling, AI face-based organization, tagging, search, and workflow automation.
• Enable studios to upload, cull, manage, organize, and share photo galleries with clients.
• Help users access, view, and interact with shared photos and albums.
• Improve, maintain, and secure our website and services.
• Communicate with you about product updates, security alerts, and support.
• Send marketing messages where permitted and subject to your choices.

4. Legal Basis (Where Required)

Where data protection laws require a legal basis, we rely on:

• Performance of a contract: to provide services to you or your organization.
• Legitimate interests: to improve our product, secure our systems, and run our business.
• Consent: for certain marketing activities or where you explicitly agree.

We comply with applicable data protection laws when processing your information.

5. How We Share Information

We may share information:

• With account holders: Photos and related data are accessible to the respective studio or account owner managing them.
• With service providers: Third parties that support hosting, analytics, communication, storage, and customer support, under contractual safeguards.
• For legal reasons: When required by law, regulation, or legal process, or to protect our rights, users, or the public.
• In business transfers: As part of a merger, acquisition, or similar event, subject to continued protection of your data.

We do not rent or sell data to third parties for their own marketing.

6. Data Retention

We retain personal information as long as needed to:

• Provide services to you or your organization.
• Meet the purposes described in this Policy.
• Comply with legal requirements and resolve disputes.

Account holders (studios) may define their own retention periods for content stored in Picxly. Clients should contact the respective studio for content-specific retention questions.

7. Your Rights

Subject to applicable laws, you may:

• Request access to your personal information.
• Ask us to update or correct inaccurate data.
• Request deletion of your information, subject to legal limitations.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications at any time.

To exercise your rights, contact us using the details below. We may need to verify your identity. You may also have the right to lodge a complaint with your local data protection authority.

8. Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. However, no system is completely secure, so you should protect your account credentials and notify us promptly if you suspect any unauthorized use.

9. International Processing

Your information may be stored and processed in India and other countries where our trusted service providers operate. By using Picxly, you consent to such processing, and we take appropriate steps to ensure your data is handled securely and in line with this Policy and applicable laws.

10. Third-Party Links

Our website and product may link to or integrate with third-party sites or services. Their privacy practices are separate, and we encourage you to review their policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the latest revision. Continued use of Picxly after changes means you accept the updated Policy.